Privacy Policy

Privacy Policy

01Introduction

Juheintl Group ("we," "our," or "us") operates the website at www.juheintl.com (the "Site") to serve business clients, partners, and industry professionals in the curtain wall and architectural glazing sector. We are committed to protecting the privacy of the personal information you share with us when you use our Site.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By accessing or using our Site, you acknowledge that you have read and understood this Policy.

02Scope & Applicability

This Privacy Policy applies to:

  • Business visitors who browse or access our Site
  • Representatives of companies who submit inquiries through our contact form
  • Prospective clients, contractors, developers, and architects who interact with our Site
This Site is intended exclusively for business-to-business (B2B) use. It is not directed at or intended for use by individuals acting in a personal or consumer capacity.

03Information We Collect

3.1 Information You Provide Directly

When you submit an inquiry through our contact form, we collect:

  • Full name
  • Business email address
  • Phone number
  • Company name (if provided)
  • The content of your message or inquiry

3.2 Information Collected Automatically

When you visit our Site, our servers may automatically record certain technical data, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL (the page that linked you to our Site)

This technical data is used solely for website security, performance monitoring, and aggregate analytics. It is not linked to your personal identity.

04How We Use Your Information

We use the information we collect for the following business purposes:

  • To respond to your inquiry or request for information
  • To provide product specifications, technical documentation, or quotation details you have requested
  • To communicate with you about potential or ongoing business engagements
  • To improve the content and functionality of our Site
  • To comply with applicable laws and regulations

We do not use your contact information for unsolicited mass marketing, and we do not sell or rent your personal data to third parties.

05Legal Basis for Processing

We process your personal information on the following legal grounds:

  • Legitimate business interest — to respond to B2B inquiries and manage pre-contractual communications
  • Consent — where you voluntarily submit information via our contact form
  • Legal obligation — where applicable laws require us to retain or disclose certain records

As this Site serves business users across the Asia-Pacific region, we comply with applicable data protection legislation in our jurisdiction and apply reasonable standards consistent with international best practices.

06Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service providers — trusted vendors who assist us in operating our website (e.g., hosting providers, email delivery services), who are bound by confidentiality obligations
  • Legal requirements — if required by law, court order, or government authority in a jurisdiction where we operate
  • Business transfer — in the event of a merger, acquisition, or sale of business assets, where your data may be transferred as part of that transaction (with prior notice to you)

07Data Retention

We retain personal information only as long as necessary for the purpose it was collected or as required by applicable law:

  • Contact form submissions are retained for a period of 24 months after the last correspondence, or longer if required for ongoing business engagement
  • Server logs and technical data are typically retained for 12 months

After the applicable retention period, data is securely deleted or anonymised.

08Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include:

  • Secure (HTTPS) transmission of data over the internet
  • Access controls limiting who within our organisation can access personal data
  • Regular review of our information security practices

No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

09Cross-Border Data Transfers

Our operations are primarily based in the Asia-Pacific region. If your inquiry is submitted from another country, your information may be transferred to and processed in our country of operation. By using our Site and submitting an inquiry, you acknowledge and consent to this transfer in the context of a potential business relationship.

10Your Rights

As a business representative whose personal data we hold, you have the right to:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we correct inaccurate or incomplete information
  • Deletion — request that we delete your personal information, subject to our legal and contractual obligations
  • Objection — object to the processing of your personal information for certain purposes
  • Withdrawal of Consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@juheintl.com. We will respond to all valid requests within a reasonable timeframe, and no later than 30 days.

11Cookies & Tracking Technologies

Our Site may use basic cookies or similar technologies to support website functionality and collect aggregate analytics data. These may include:

  • Session cookies — temporary cookies that expire when you close your browser
  • Analytics cookies — used to understand how visitors interact with our Site

You may adjust your browser settings to refuse cookies, though this may affect the functionality of certain parts of our Site. We do not use cookies for targeted advertising or cross-site tracking.

12Third-Party Links

Our Site may contain links to external websites, such as industry associations, project references, or partner pages. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this Policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated Policy.

14Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company Juheintl Group

We take all privacy-related inquiries seriously and will respond promptly.

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